What our protection online service offers

From helping clients complete applications to nominating beneficiaries and creating trusts, our online service can help save time and reduce admin.

Benefits of our online service

  • Get an idea of an application's outcome or estimated decision based on a client's key details and medical information

  • Our smart rule engine generates only the questions that are relevant to your client so instant decisions can be made online

  • Your clients can now complete a signature-free trust online while applying for Personal Menu, Business Menu and Relevant Life Plans - making the trust process quick and easy.

Features of our online service

Send to client service

Start a form for your clients then send it to them to finish or to request specific details, such as their medical history.

See how send to client works

Beneficiary nomination

With a Personal Menu Plan, you can nominate a beneficiary at the point of new business.

Explore beneficiary nomination

Online trust applications

Set up a trust without the need for an electronic or wet signature from your client or nominated trustees.

Find out more about online trusts

Adviser dashboard

Using our adviser dashboard you can track the progress of an application from start to finish and see when:

  • Applications are in underwriting
  • Evidence is outstanding and when it was issued or received
  • When a decision has been made
  • When a plan is ready to be started online, has already started, or isn't going ahead.

We’re on a journey to keep improving our online service.

So, we’ve upgraded our online dashboard to make the application process even easier.

As well as a fresh new look, you can track the progress of your applications from start to finish at the touch of button.

You’ll now be able to see when:

  • the application is in underwriting
  • evidence is outstanding and when it was issued or received
  • a decision has been made and
  • when a plan is ready to be started online, isn’t going ahead or already started.

It’s a more convenient and faster way to keep you and your clients up-to-speed.

Saving you time and keeping your business on track too.

And don’t forget our application journey is fully online, flexible and signature-free.

Helpful when you aren’t meeting clients face-to-face or just prefer to do things digitally.

Our Send to Client option means you or your client can complete the application when it suits.

And an Estimated Decision feature means you can check the impact of disclosures as you go.

From the online dashboard, you can access your quotes and applications.

As well as adding or amending start dates and changing addresses before a plan goes live.

And you can download a copy of a client’s application at any time.

With Royal London’s online service, you’re in the driving seat every step of the way.

Log into our online service to see the upgrade and get started.

Log in or register for our online service

You can do so much with our online service - from generating indicative underwriting decisions to keeping track of applications once they're submitted.

Get started

Administrator access

Make doing business easier by giving colleagues who support your new business processes access to your adviser dashboard.

Get administrator access

Service and support