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Product support

On this page, you'll find quick links to our online service, pension and protection forms, client engagement materials, and our Business Support Unit.

Pensions product support

Our pension forms and submission portal and online service, all in one place.

Browse our pension support

Protection product support

Get quick access to our services and support, including underwriting, case management and details on how to make a claim.

Explore our protection support

Online service

This service is available for pensions and protection, giving you full visibility and control over your clients' plans and policies.

Find out more about our online services

Meet the Consumer Duty requirements, now and in future

Our support hub is full of guidance and resources to help you continue to meet the Consumer Duty requirements and deliver good client outcomes.

Browse support resources

Client engagement

Our engagement materials can give you the right information to support your client conversations on various subjects.

Browse our client-facing material  

Business Support Unit

We offer expert guidance on the industry's leading third-party advice systems and portals, with support from a dedicated business manager.

Get support  

Contact us

We're here to support you. If you need help, get in touch - you can expect to deal with real people at every stage.​

Get in touch