How to start a transfer
Transferring to Royal London is easy. Simply select the Royal London product your client has, to discover how.
Existing plans set up before 2 December 2024
You can easily transfer to an existing Pension Portfolio plan using our personal pension submission portal.
You’ll need to:
- Download and complete our Pension Portfolio additional investment form (PDF).
- Use our personal pension submission portal to upload and securely send the form to our servicing team.
- Once we’ve processed the application, we’ll send you a confirmation email.
We can accept:
- Scanned copies of signed application forms.
- Applications signed by the client using an electronic signature (e.g. DocuSign).
If you can't get a signature from the client, please submit the application form with an email from them confirming they want to proceed. To help, we've created standard wording (.doc) to include in the confirmation email from your clients.
If you need help with transferring to Royal London, please contact 0345 603 0154.
Existing plans set up after 2 December 2024
To transfer to an existing Pension Portfolio plan that was set up after 2 December 2024, log in and apply online. These have plan numbers starting with 10000.
New pension plans
Transfer your client's pension to a new Pension Portfolio plan quickly and easily
online.
Transfer deadlines
ProfitShare eligibility
- 31 December 2026: Your client's pension or Stocks and Shares ISA must be in force to qualify for any ProfitShare award in April 2027.
- 31 March 2027, 6pm: Any new money added to an existing Royal London pension or Stocks and Shares ISA before this deadline will be included in our 2027 ProfitShare calculation.
If your client is transferring to Royal London, please allow enough time for the ceding scheme to complete the transfer and for the funds to clear in our bank account before the 6pm deadline on 31 March 2027. Money received after this deadline won't be included in the 2027 ProfitShare calculation.
Remember that ProfitShare isn't guaranteed.
Taxable income payments
If your client wants to take a taxable income payment in the 2026/27 tax year following a transfer to Royal London, you need to allow enough time for the transfer to complete before requesting the payment.
If a taxable income payment is requested as part of the transfer and the transfer is received later than expected, the payment may be made in the 2027/28 tax year instead.
More guidance and resources
Tax year end insights
Stay informed with our technical articles and resources that include tax year end topics.
