We'll pay out Income Protection claims if your clients are unable to work due to sickness, accident or disability and meet our definition of incapacitated.Once the deferred period has finished, they'll get a regular income every month.
If your clients meet our definition of terminal illness, they won't need to wait for the deferred period to end before we start making payments.
To help protect against one of the effects of inflation, your clients can increase the amount of cover over the term of their plan in two ways:
If your clients are getting married, increasing their mortgage or becoming a parent, they can increase their cover within certain limits without providing any medical evidence.
However, if they want to increase the amount of their cover for any other reason, or by more than the specified limits, they may need to supply medical evidence.
The amount of cover paid out at claim will never be less than the lower of £1,500 each month or the amount of cover on the plan. For your clients who are doctors or surgeons, we'll increase the minimum benefit amount to £3,000.
If at claim your client's earnings are less than the amount of cover they have on their plan, we'll pay the lower of:
This provides greater protection for your client if their income drops after the cover is taken out.
We’ll continue to pay your clients a monthly income until:
If your clients return to work after a claim and the illness (or a related one) recurs, we might be able to restart their payments again (subject to certain conditions). If the illness recurs within 52 weeks, the deferred period won’t apply and your clients can start getting payments right away if they meet our definition of incapacitated.
For your clients employed by the NHS, or with a sick pay arrangement matching that of the NHS, we understand the deferred period can be tricky. That's why we offer a special deferred period for NHS medical professionals, designed to make sure your clients start receiving their benefit as soon as their sick pay halves, regardless of their length of service. These clients can also be eligible for sabbatical cover, provided they keep paying their premiums.
Find out more about our eligibility criteria for NHS medical professionals and how to set up the plan for your client.
We’ll pay up to £4,000 per fracture cover claim - we cover multiple fractures in the same claim, up to the £4,000 claim limit. And a client can make up to two fracture claims in a 12 month period.
The payout a client receives depends on the fracture site:
If a client is hospitalised for more than six consecutive nights during their deferred period, we’ll pay £100 per night, for up to 90 nights during the term of their cover. If we’ve started paying a claim and they’re discharged from hospital, then readmitted for the same cause, we’ll restart their payments (subject to certain conditions).
We give clients with deferred periods of 13, 26 and 52 weeks a back-to-work payment in their first and second months back at work to help meet any additional expenses.
The amount they get depends on their cover payment period:
|Cover payment period||First month||Second month|
|Whole term||50% of monthly payment||25% of monthly payment|
|One,two or five years||25% of monthly payment||10% of monthly payment|
Claims for Income Protection can be made from any country, however we might need the person covered to return to one of the countries listed on page 5 of our plan details.
For full terms and conditions see our Personal Menu Income Protection plan details