Service

Everyone's different.... that's why we've designed our service to fit around the needs of you and your business.

We believe great service is about making it easy to do business with us - however you choose. That's why we offer flexible and easy-to-use online technology, backed up with award-winning personal service.

We know you value quick decisions, so you can use our online pre-sale underwriting tool to get indicative decisions - whenever it suits.

And our online dashboard is a faster and more convenient way to keep track of business. Once you've submitted an application, you can now follow its progress - from start to finish. If we’re waiting on evidence, or information from someone, you’ll see this in real time - at the touch of button.

Don't forget every case is overseen by a named case manager. And you have a direct line to our underwriters - as well as support from business development managers, who can answer any questions.

Case management

Case management

Delivering a good service underpins everything we do.

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Underwriting

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Our underwriting service is tailored to your needs.

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Our online service

Our online service is quick and simple to use.

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Making a claim

We make things clear and easy if you need to claim.

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Large case service

We offer extra support for larger cases when it’s needed.

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Our online trust service

We’ve made it quicker and simpler to set-up a trust.

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This website is intended for financial advisers only and shouldn't be relied upon by any other person. If you are not an adviser please visit royallondon.com.

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London, EC3V 0RL.