You may also be interested in our online service FAQs where we've collated the most common questions we're asked about our online service to help solve any problems or queries.
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This form is intended for financial advisers only. If you're not an adviser, please use our customer query form.
Phone number |
0345 608 0162 |
Email address |
|
Fax number |
0131 524 8878 |
Write to us |
Sales Department |
Opening hours |
Monday to Friday 9am–5pm |
Phone number |
0345 60 40 800 |
Email address |
|
Fax number |
0131 524 8886 |
Write to us |
National Support Unit |
Opening Hours |
Monday – Friday 9am - 5pm |
Questions about setting up a new group scheme |
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Please contact your local Royal London Consultant. If you don't have a consultant, or need their contact details, please call 0345 60 50 050. |
Schemes that are currently being set up | |
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Phone number | 0345 6040 800 |
Email address | Email us about a new scheme being set up |
Fax number | 0131 524 8910 |
Write to us | RS New Business Royal London 57 Henderson Row Edinburgh EH3 5XL |
Opening hours | Monday to Thursday 8am–6pm, Friday 8am–5pm |
Existing Business and all other enquiries | |
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Phone number | 0345 60 50 050 |
Email address | Email us about an existing scheme |
Fax number | 0131 524 8850 |
Write to us | Royal London Royal London House Alderley Park Congleton Road Nether Alderley Macclesfield SK10 4EL |
Opening hours | Monday to Friday 8am–6pm |
DB Individual - buyout cases for DB schemes that have wound up | |
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Phone number | 0131 652 5172 |
Email address | Email us about DB individual |
Fax number | 0131 524 8860 |
Opening hours | Monday to Thursday 8am–6pm, Friday 8am–5pm |
DB Servicing – all current DB schemes | |
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Phone number | 0131 652 5155 |
Email address | Email us about DB servicing |
Fax number | 0131 524 8860 |
Opening hours | Monday to Thursday 8am–6pm, Friday 8am–5pm |
DB terminations - schemes which are in the process of being wound-up | |
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Phone number | 0131 652 5173 |
Email address | Email us about DB terminations |
Fax number | 0131 524 8716 |
Write to us | PCAS PO Box 23811 57 Henderson Row Edinburgh EH3 5XJ |
Opening hours | Monday to Thursday 8am–6pm, Friday 8am–5pm |
Phone number | Please dial 0345 603 0154 and press option 1 to speak to an adviser. |
Email addresses | Team 1: Email Team 1 Team 2: Email Team 2 Team 3: Email Team 3 Team 4: Email Team 4 Team 5: Email Team 5 |
Fax number | 01625 605 400 |
Write to us |
Royal London |
Opening hours: | Monday to Friday 8am - 6pm. |
Phone number | 0345 600 7477 |
Email address | Email our SIPP team |
Fax number | 0131 524 8947 |
Write to us | SIPP Department Royal London Royal London House Alderley Park Congleton Road Nether Alderley Macclesfield SK10 4EL |
Opening hours | Monday to Friday 8am–6pm |
Phone number | 0345 60 50 050 |
Email address | Email our Individual & Life team |
Fax number | 0131 524 8850 |
Write to us | Royal London Royal London House Alderley Park Congleton Road Nether Alderley Macclesfield SK10 4EL |
Opening hours | Monday to Friday 8am–6pm |
Find the right email address or phone number on our protection - contact us page.
Try the main contact us page on the Royal London website.