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Pensions online service enquiries form

Are you a financial adviser?

If you're not an adviser then please use our customer enquiry form.

Customer enquiry form  

Use this to make general enquiries, and enquiries about our online service.

For quick answers to frequently asked questions, visit our online service help and support page.

If your query is still unanswered, you can use this form for all pensions online service enquiries. Find more ways to get in touch with us on our pensions contact page.

You can reset your password quickly and simply by using the password reset online form.

Personal information collected on this form will be used to administer your request. To understand how we use your information you can read the privacy policy (opens in new window).

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1. How can we help?


2. Your details


3. Your enquiry

To help us investigate your enquiry, please give us as much information as you can.


4. Declaration

I confirm that:

  • I've read and agree with the privacy policy (opens in a new window).


More help and support

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Business Support Unit

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Pension tools and calculators

Our tools and calculators help you to get a personalised view of how different scenarios could affect your client's pension savings and their plans for the future.

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