How to transfer
Transferring to Royal London is easy. Simply select the Royal London product your client has, to discover how.
Personal pensions
Plans set up before 2 December 2024
You can easily transfer to an existing Pension Portfolio plan using our personal pension submission portal.
You’ll need to:
- Download and complete our Pension Portfolio additional investment form (PDF).
- Use our personal pension submission portal to upload and securely send the form to our servicing team.
We can accept:
- Scanned copies of signed application forms.
- Applications signed by the client using an electronic signature (e.g. DocuSign).
If you can't get a signature from the client, please submit the application form with an email from them confirming they want to proceed. To help, we've created standard wording (.doc) to include in the confirmation email from your clients.
Once we’ve processed the application, we’ll send you a confirmation email.
If you need help with transferring to Royal London, please contact 0345 603 0154.
Plans set up after 2 December 2024
Plans set up after 2 December 2024 will have a plan number starting 10000.
Instantly submit an application to transfer your client’s existing pension savings to their Pension Portfolio plan.
Transfer to a new Pension Portfolio plan
Transfer your client's pension to a new Pension Portfolio plan quickly and easily online.
Stocks and Shares ISA
Transfer your client's ISA to a new or existing Royal London Stocks and Shares ISA quickly and easily online.
Workplace pensions
Access resources and guidance to help you support workplace clients transferring to Royal London.
Frequently asked questions
What do I need to do if a client transfers a plan to Royal London and wants to take a taxable income payment in the 2025/26 tax year?
To guarantee payment in the 2025/26 tax year, please allow enough time for the ceding scheme to complete the transfer before requesting the payment.
If a transfer has been requested with a taxable income payment to be taken when the plan is set up and the transfer is received later than expected, the taxable income payment will be paid in the 2026/27 tax year.