Tax year end: key dates and useful information
All you need to know to help you and your clients plan ahead before the tax year ends.
You and your clients can save time by using our online forms to request additional taxable income payments.
Income Release - Taxable income payment forms
Personal pensions team
| Your checklist | Where and when to send it |
|---|---|
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Application form and supporting documents: I’ve completed the application form fully and enclosed any supporting documents |
To save time, you can use our personal pension submission portal to upload and securely submit the application form and any supporting documents. Alternatively, you can send the completed application form and supporting documents to: New Business team We must receive this by 6pm on Friday 4 April 2025. Please be aware of postal timescales and bank holidays when sending documents in. |
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Bank transfers: I've quoted my client's plan number and surname |
We recommend your client makes the single contribution by bank transfer, using the following bank details: Account holder name: Royal London This must be cleared in our account by 6pm on Friday 4 April 2025. |
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Cheques: I've written my client's name, date of birth and plan number on the back of the cheque |
Please send the cheque to: New Business team We must receive this by 6pm on Friday 4 April 2025. Please be aware of postal timescales and bank holidays when sending cheques in. |
Income Release Servicing team
| Your checklist | Where and when to send it |
|---|---|
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Application form and supporting documents: I’ve completed the application form fully and enclosed any supporting documents |
To save time, you can use our personal pension submission portal to upload and securely submit the application form and any supporting documents. Alternatively, you can send the completed application form and supporting documents to: Income Release Servicing team We must receive this by 6pm on Tuesday 25 March 2025. Please be aware of postal timescales when sending documents in. |
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Taxable income payment requests by online form: I've confirmed that I’ve provided financial advice to my client
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Our online form is for clients who have taken a one-off taxable income payment before, and their bank details remain the same. To guarantee payment in the 2024/25 tax year, we must receive your request by 6pm on Tuesday 25 March 2025. Please note that any requests received after this date may not be paid in the current tax year. |
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Taxable income payment requests by post: I've confirmed that I’ve provided financial advice to my client |
To guarantee payment in the 2024/25 tax year, we must receive your request by 6pm on Tuesday 25 March 2025. Please note that any requests received after this date may not be paid in the current tax year. Please also be aware of postal timescales when sending requests in. |
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Taxable income payment requests by phone: I've confirmed that I’ve provided financial advice to my client
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Please contact our customer service team on 0345 850 8953. To guarantee payment in the 2024/25 tax year, we must receive your request by 6pm on Tuesday 25 March 2025. Please note that any requests received after this date may not be paid in the current tax year. |
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Taxable income payment on a new Pension Portfolio with Income Release plan I've confirmed that I've provided financial advice to my client |
If your client's taking out a new Pension Portfolio with Income Release plan and they'd like to take a taxable income payment straight away, please send the completed application form and supporting documents to: New Business team We must receive the transfer payment(s) from the ceding scheme(s) by 6pm on Tuesday 25 March 2025. Please note that if we receive the transfer payment(s) after this date, the income payment may not be paid in the 2024/25 tax year. |
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Taxable income payment after switching on the Income Release facility I've confirmed that I've provided financial advice to my client |
If your client's switching on the Income Release facility and they'd like to take a taxable income payment straight away, please send the completed application form and supporting documents to: New Business team We must receive this by 6pm on Tuesday 25 March 2025. Please note that any requests received after this date may not be paid in the 2024/25 tax year. |
Workplace pensions team
| Your checklist | Where and when to send it |
|---|---|
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Application form and supporting documents: I’ve completed the application form fully and enclosed any supporting documents |
To save time, you can use our workplace pension submission portal to upload and securely submit the application form and any supporting documents. Alternatively, you can send the completed application form and supporting documents to: Group Pensions We must receive this by 6pm on Friday 4 April 2025. Please be aware of postal timescales and bank holidays when sending documents in. |
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Bank transfers: I've quoted my client's plan number and surname |
We recommend your client makes the single contribution by bank transfer, using the following bank details: Account holder name: Royal London This must be cleared in our account by 6pm on Friday 4 April 2025. |
|
Cheques: I've written my client's name, date of birth and plan number on the back of the cheque |
Please send the cheque to: Group Pensions We must receive this by 6pm on Friday 4 April 2025. Please be aware of postal timescales and bank holidays when sending cheques in. |
Need help with online tools and services?
Our dedicated Business Support Unit have in-depth knowledge of the industry's leading third-party advice systems and portals. They can also help you submit applications online and get up to speed with our tools and online service.
Get in touch:
bst@royallondon.com or 0131 672 6966