What you need to know
The Pensions Dashboard is a government-backed online service that will allow people to securely view all their pensions, including the State Pension, in one place.
While advisers won’t have direct access to the dashboard, clients will be able to see current pensions savings, estimated retirement income, and other key information. Advisers can play a valuable role by helping clients interpret the information shown on the dashboard and guiding them on any actions that may be needed.
Before launch, the dashboard will undergo extensive testing, and access is expected to be rolled out in stages.
How will the Pensions Dashboard benefit advisers?
The dashboard isn’t just for those with pensions, it also presents new opportunities for financial advisers. By offering a clearer view of clients’ retirement savings, advisers can provide more informed guidance and strengthen client relationships.
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Improved retirement planning
Provide more accurate retirement income projections and identify gaps in savings.
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Cross selling opportunities
With a clearer picture of a client’s pension wealth, you could introduce related services.
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Increased demand for advice
An increased understanding of pensions will make clients more engaged and open to advice.
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Reduced administration time
Reduce time chasing providers for information, allowing you to focus on value-added services.
How we’re preparing for the Pensions Dashboard
At Royal London, we’ve been working closely with the Money and Pensions Service, who are responsible for launching the Pensions Dashboard.
As of 27 May 2025, we’ve successfully connected our pension policies to the dashboard, making us the fifth provider to integrate with the service.
Frequently asked questions
Will financial advisers have access to the dashboard?
Advisers will not have direct log in access to the Pensions Dashboard. Clients will need to share their dashboard data with advisers if they wish to receive advice based on that information.
How do trustees of an occupational scheme connect to the dashboard?
Trustees must opt in for Royal London to connect their scheme on their behalf. They will receive a letter explaining what they need to do, as all in scope schemes must be connected by October 2026.
You can find more information about trustee duties for the Pensions Dashboard on our customer website.
Should advisers talk to clients about the dashboard now?
It’s good to keep your clients informed and help them understand what to expect.
You can also support your clients with occupational schemes by highlighting key dates, such as the October 2026 deadline for all pension schemes to connect to the dashboard.
What’s the connection deadline for schemes?
All in scope pension schemes must connect to the dashboard ecosystem by 31 October 2026.
How will the Pensions Dashboard be accessed?
The Pensions Dashboard will be hosted by MoneyHelper, a government backed service. Users will access their pension information by logging into the site and verifying their identity using Government Gateway credentials. This secure log in process ensures that only they can view their pension data.