Making a single contribution

Submit single contribution applications for your Pension Portfolio clients using our online form.

Use our online form to submit applications without a signature when:

• There's no change in adviser
• It's less than 2 years since the last single contribution
• There's no change in adviser charge, or no adviser charge applies
• The investment choice is the same.

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For clients whose investment choice is changing, where there's been a change in adviser or adviser charge, or if it's been 2 years since the last contribution, please submit applications using our personal pension submission portal. Simply:

1. Download and complete our additional contribution form (PDF).
2. Use our personal pension submission portal to upload and securely send the form to our servicing team.



Once we've processed the application, we'll send you a confirmation email.

If you need help with making a single contribution, please contact 0345 603 0154.

Plans set up after 2 December 2024 will have a plan number starting 10000.

Under the existing client policy, you can submit an application to make a single contribution for your Pension Portfolio clients online.

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1. Download and complete the form(s) you need.

• Additional contribution Group Personal Pension Plan (PDF)
• Additional contribution Group Stakeholder Pension Plan (PDF)
• Adviser charge instruction form (PDF) (optional)

We can accept scanned copies of signed application forms, and applications signed by the customer using an electronic signature (e.g. DocuSign).

2. Use our workplace pension submission portal to upload and securely send the form to our servicing teams.

3. The customer will then need to make a bank transfer using our payment details (opens in a new window).

Workplace pension customers can make a single contribution directly by visiting the contributions section on our customer website (opens in a new window).

To guarantee the single contribution is added to your client's pension or ISA in the 2025/26 tax year, we must receive the completed application and the money must clear into the Royal London bank account by 6pm on Thursday 2 April.

If we receive the application or contribution after this date, it may not be added to your client's plan in the 2025/26 tax year.

We must receive the full amount and the contribution must clear into the Royal London bank account by 6pm on Thursday 2 April. If we receive a smaller amount, the single contribution will only be partially applied to your client's pension or ISA.

For ISAs, this means clients could lose part of their yearly allowance as unused ISA allowance can't be carried forward into the new tax year.

Please make sure we receive the full amount as one payment and allow enough time for the money to clear to guarantee the single contribution is added to your client's pension or ISA in the 2025/26 tax year.

No. If your client wants to use their pension savings to make a single contribution into their ISA, they must withdraw the money from their pension using the normal withdrawal process and pay the contribution via a bank transfer from their own bank account.

Your client should allow enough time for the withdrawal process to complete and the contribution to be transferred to the Royal London bank account to guarantee the single contribution is added to their ISA in the 2025/26 tax year.