Support for your pensions customers

We’ll aim to boost your clients' pensions savings by adding a share of our profits to their plans each year. We call this ProfitShare. And although a share in our profits every year isn't guaranteed, 2023 will be the seventh year in a row we've shared our success with our customers.

We also have our mobile app (opens in a new window), which can help your clients keep an eye on the value of their pension savings with us. They can review the performance of their investments, check the charges they’re paying and see what their pot could be worth in the future.

Support for your protection customers

We offer access to our Helping Hand service from the day their plan starts. They don’t need to pay anything extra to use it and their partner and children can use it too.

If your client experiences serious illness, injury or bereavement during the term of their plan, Helping Hand gives them access to a dedicated nurse who’ll provide tailored and personal support for as long as they need it.

Helping Hand is a package of support services and each service is provided by third parties that aren’t regulated by either the Financial Conduct Authority or the Prudential Regulation Authority. These services aren’t part of our terms and conditions and don’t form part of your clients' insurance contract with us, so can be amended or withdrawn at any time. This means that your clients or their family’s access to these services could be amended or withdrawn by us in the future.