Let's fix the advice gap

Around 39 million adults in the UK fall into the advice gap. We  believe our industry has a responsibility to change that.

In our latest research, we dig into why so many customers are missing out on the benefits of professional support when it comes to looking after their money.

We also put forward a number of steps we can take in order to help more people enjoy better financial outcomes.

"The advice gap is undoubtedly one of the biggest issues we face as a nation when it comes to people getting their finances in order. This has never been more true than over the last year when so many people have faced a multitude of challenges in their lives."

Jamie Jenkins
Director of Policy and External Affairs

Have you helped a client overcome a barrier to advice?

Through our research, we found six barriers that stop customers accessing professional financial support. If you've helped a client overcome a barrier to advice, share your story and we’ll donate £50 to Turn2us – a charity which offers practical guidance and support to people who are struggling financially.* We may get in touch with you afterwards to help bring your story to life.

*Royal London will donate £50 to Turn2us for each adviser story submitted between 27 April and 31 May 2021, up to a maximum of £5,000. You’ll find details of our final donation at adviser.royallondon.com/shareyourstory from 1 June 2021.

Turn2us is the operating name of Elizabeth Finn Care, a registered charity (207812/SC040987) and a company limited by guarantee (515297) registered in England and Wales.


How professional financial advice changes lives

It makes people better off

Customers who take advice are, on average, £47k better off after 10 years.
Find out how

It improves emotional wellbeing

Professional financial advice makes people feel better about their money – and themselves.
Find out how

It delivers better results over time

Clients who have a long-lasting relationship with their adviser enjoy the best results.
Find out how

Short stories about the power of financial advice

See how ongoing financial advice has helped to change the game for someone.

Why Royal London

why choose us for pensions

why choose us foro protection

This website is intended for financial advisers only and shouldn't be relied upon by any other person. If you are not an adviser please visit royallondon.com.

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London, EC3V 0RL.