A Helping Hand for business

Losing a key member of staff can have practical and emotional consequences. So our Helping Hand service supports your client's business too.

As well as access to a range of online wellbeing services, clients who choose a Business Menu Plan can also get support for their business if the worst happens.

Your clients can get independent support from a recruitment helpline which can help with sourcing temporary cover for a key member of staff. And a legal helpline can help answer questions around employment law.

What's more, the plan owner and their partner and children, have access to a dedicated nurse who can provide tailored and personal support to help them through a difficult time, such as a bereavement.

Helping Hand is there for clients, whichever stage in life they're at, and as a plan owner it doesn't cost them anything extra to use.

We work with a recruitment specialist, Identify HR & Resourcing Solutions Ltd, to help keep your client's business running if a key employee is seriously ill and can’t work. They’ll contact recruitment agencies on your client's behalf and will provide them with a list of suitable candidates within 48 hours. And if an employee can’t return to work, they’ll help your client to write job specifications and prepare paperwork for recruitment agencies so they can find a permanent replacement.

Good legal advice can help your client’s business cope with the impact of losing a key person. Helping Hand’s legal helpline can give them advice on all aspects of employment law. For example, if their employee is absent for a period of time because they’re seriously ill, they can get help to understand their position. They can also get advice on things like shareholder options, or succession planning in the event of the death of a key member of staff. The person covered by the plan, and their partner and children, can also use the legal helpline to find out about things like wills, or probate.

Helping Hand is a package of support services and each service is provided by third parties that aren’t regulated by either the Financial Conduct Authority or the Prudential Regulation Authority. These services aren’t part of our terms and conditions and don’t form part of your insurance contract with us, so can be amended or withdrawn at any time. This means that you or your family’s access to these services could be amended or withdrawn by us in the future.

This website is intended for financial advisers only and shouldn't be relied upon by any other person. If you are not an adviser please visit royallondon.com.

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London, EC3V 0RL.