For an indication of the underwriting decision that might apply for a medical condition please see our Guide to Underwriting, or our Pre-sale underwriting tool below. Please note that all underwriting decisions are subject to us receiving a fully completed application form and any additional information obtained.
Where we can we'll make a decision based on information provided on the application form. If additional medical information is needed to assess a medical condition we'll usually try to obtain it from the customer in the first instance. We'll request evidence from a customer’s doctor only when absolutely necessary.
Our underwriters are happy to discuss individual applications or provide an indication of the terms that might apply. You can contact our underwriting team either by phone: 0345 609 3601 (Monday to Friday 8:00am to 6:00pm) or by email at firstname.lastname@example.org.