All your business is important to us. But we appreciate there’ll be certain applications that need more support than others. This will be based on the level of cover required - generally we call these large cases.
We'll refer these applications to experienced case managers and underwriters who are experts in handling larger cases with complex financial underwriting requirements, although they may not be your usual dedicated contacts.
In addition to the great service you would normally expect, with all our large cases we commit that:
We treat any case that has a sum assured at or above the amounts shown below as a large case:
By tailoring our service to meet the specific needs of these larger cases, we’ll do everything we can to help get them on risk as quickly as possible - further supporting one of our key principles of making it as easy as possible for you to do business with us.