That’s why we give you a dedicated case manager to see each case through from start to finish. And for cases that are referred to our underwriters, the case manager will work closely with them to make sure they’re managed quickly and effectively.
You can also contact our underwriters directly if you have questions about a specific case.
And we have a dedicated claims team. So your clients only have to explain what’s happened to them once. The claims team will keep your clients updated at each stage of the process.
All of this means you and your clients get the service you need, the way you need it.