Our financial wellbeing service

Help your clients build stronger business resilience, while helping their employees take greater control of their financial future, with our new financial wellbeing service.

Available soon to all new and existing workplace pension scheme members our financial wellbeing service provides access to ongoing financial education and guidance, helping employees improve their financial knowledge, confidence and wellbeing.

There’s no extra cost to them or their employer so it’s a great way to reinforce your provider recommendation and show the value of your advice. 

And because our service aims to help employees understand if they could benefit from professional financial advice, it can create opportunities for you to offer additional member services to your client’s scheme members.  

Financial wellbeing service at a glance

Free financial guidance

Personalised experience

Supports employee wellbeing

Adds value to your clients benefits package

Helps drive opportunities and attract new business


What are the benefits for you and your clients?

There’s a growing responsibility for everyone to save for later life. And although retirement choices can often feel complex, many workplace pension customers don’t have access to financial guidance or advice.1

Working together we can aim to close this gap.

We're introducing our financial wellbeing service to complement your services and point customers towards financial advice.

  • You can promote the service as a valuable addition to your clients benefit package.
  • Strengthens and reinforces your provider recommendation to existing and prospective clients.
  • Helps demonstrate the complete value for money pension scheme package and attract valuable new business.
  • Provides valuable customer insights to help understand each of your scheme’s member service requirements.
  • These insights can help you build long-term engagement plans, tailor your services to each of your scheme’s requirements and generate interest in your advice clinics.

By providing a workplace pension scheme with free access to a financial wellbeing service, your clients can:

  • Support their employee’s wellbeing.
  • Add value to the overall benefits package, increasing engagement and sign up to their workplace pension scheme.
  • Understand, through user insights, where they need additional financial support. 
  • Drive real business objectives such as increased productivity, reduced stress or anxiety related absence, and increased staff retention.
  • Build their business resilience. 

Employees get access to:

  • Free financial guidance to help manage debt, budgeting, long-term saving and retirement planning.
  • A personalised experience - they’ll only see content that’s relevant to them.
  • Interactive tools to help them model different scenarios and understand their options, and the opportunities ahead of them.
  • Guidance that’s easily accessible at any time on a device that suits them, including mobile.

We’ll also help them understand if they could benefit from professional financial advice and if so, help them find a financial adviser.

Show your clients the benefits of our financial wellbeing service

Help your clients learn more about our financial wellbeing service and promote it to their employees.

It's an interactive online tool where employees can access free financial guidance.

When they first use it, employees complete a financial health check, which will build a holistic picture of their financial wellbeing through non-intrusive multiple-choice questions.

They’re then presented with a financial health check score and personal dashboard highlighting areas of strength and improvement. The dashboard also contains curated topics tailored to their financial circumstances, with bite sized tasks that employees then complete.

Each task begins with a conversational chat to ensure we give them the most relevant content.

They’re then presented with a suite of engaging and relevant content such as guides, infographics, videos and interactive tools to encourage learning and help them understand more about the topics that matter to them.

1. Royal London Financial resilience research, Feb 2022. Q: Which of the following sources have you used in the last 2 years for support or advice with financial matters? (Base: 1421).

This website is intended for financial advisers only and shouldn't be relied upon by any other person. If you are not an adviser please visit royallondon.com.

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London, EC3V 0RL.