FOR ADVISERS ONLY

ProfitShare from Royal London

As a mutual, we believe our members and customers should share in our success.

So we’re sharing our profits with qualifying customers for the fourth year running.

Our latest ProfitShare award

We've shared 150 million pounds of our profits with our customers.

We’ll share £140m of our profits with our customers.

Over 1.4 million customers will feel the benefit of our ProfitShare award.

Around 1.8m customers will be awarded ProfitShare.

We boosted unit-linked customers' retirement savings by 0.18%.

We’ll boost unit-linked customers’ retirement savings by 0.15%.

* This is based on year end 2019 and includes awards made to with profits customers. These customers will receive a 1.2% enhancement in 2020.

Mutuality defines us

We have a four-year track record of awarding ProfitShare – but we never lose sight of the fact that sharing our profits is just one way we express our mutuality.

Our mutual status defines everything we do. From the way we determine our charges to how we impact society at large – we’re able to make the right decisions for our customers because we're a member-owned business.

Investing for the future

Being able to invest consistently in our business is another privilege afforded to us by our mutual status. We can choose to use our profits to make improvements to our products and services - making a real difference to you and your clients.

Last year we invested strategically to upgrade our business processes improving the speed, accuracy and professional touch of our service. As well as launching a new financial planning tool for advisers and enhancing our mobile app.

And we're not stopping there, we're committed to an ongoing programme of improvements to our business in the years that lie ahead.

Deciding on ProfitShare

This year, we made the decision to lower the total ProfitShare award by £10m. We did this because the current economic outlook indicates low interest rates will continue for longer.

Our strong financial performance has helped us limit the economic impact on this year’s award – and we’re still sharing £140m with our customers.

As always, it's important we strike the right balance between investing in our business, maintaining our financial strength and the level of any ProfitShare award. We believe taking this approach helps advisers and their clients have confidence in Royal London.

We'll continue to do this to make sure we support good outcomes for customers.

Our financial strength

Get more information on how we’re doing through our 2019 financial results.