What good service means to you

My name is Jamie Gunn and my job title is Business Support Consultant.

I think for me, good service makes a difference to an adviser in a massive way to an adviser with Royal London I'm just part of a team that looks after an adviser. So the advises got me as a business support consultant. He's got his new business consultant. And there's a servicing team that will look after that adviser as well

So it's not just different or, there's not just small elements of the service that I provide there's a whole blanket of services that adviser gets. At Royal London we've got a pretty high standard in every area of good customer service. So regardless of where that adviser goes, the service is going to be of a high standard.