Our latest mobile app enhancement

17 September 2019



We’ve made it easier for new customers to use our app

Your clients can now register for online service within our mobile app, making it quicker and easier to keep an eye on their pension savings.

Using their plan number, the app will guide them through the short registration process. They’ll also be able to set up face and fingerprint recognition right after they complete their registration, so they won’t need to enter their details to login next time – simple.

Your clients can find their plan number on any personalised communication we’ve sent them, like their welcome pack or an annual statement. If they’re already using the app, they won’t be impacted by this change.

Take a look at the app

We are doing more to help your clients see the value of their pension savings and if they're on track for the retirement they want.

Our mobile app makes it easy for them to keep an eye on their plan whenever they like.

It shows what their pension savings are worth now, and their contributions. Including what the tax man’s put in, and any employer contributions too.

They’ll be able to see how their savings are performing, any charges they’ve paid and any ProfitShare we’ve awarded.

The app also helps your clients look ahead to see what their pension savings could be worth when they retire.

We're continuing to make our app even slicker and easier to use. We've already introduced fingerprint and face recognition.

To find out how we can support your clients retirement planning speak to your usual Royal London contact or visit our website.

Introducing the app to your workplace clients

We’ve created some marketing materials you can share with your workplace clients if they’re not already using the app.

You can download or request printed copies of our poster and leaflet. If you’d like printed copies, speak to your usual Royal London contact. 

Find out more

To find out more about our mobile app or any of our other engaging customer communications, speak to your usual Royal London contact.

This website is intended for financial advisers only and shouldn't be relied upon by any other person. If you are not an adviser please visit royallondon.com.

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London, EC3V 0RL.