Our climate change commitments

As a mutual, we take the long-term view when looking at what’s best for our investments, business, customers, members and society as a whole.

We have a legal duty to act in the best interest of our customers in the long-term, which is why we’ve made the decision to develop our own climate change action plan. We might not be able to predict the future, but we can prepare for it by understanding the risks and opportunities arising from climate change. We believe by doing this, we can help to safeguard the long-term interests of our customers and help them retire into a world worth living in.

Our commitments 

Recognising that climate change is an issue that can impact all areas of our business, we’ve created a strategy that applies to our investment activities, operations, approach to risk management and our commitments to our stakeholders. 

Climate risk Policy

We require our asset managers to develop and put in place a climate risk policy

Low carbon economy

We’ll promote the case for moving to a low carbon economy to policymakers and influential stakeholders.

Risk management

We’ll consider climate change risk within our risk management and business planning.

Operating efficiently

We’ll consider climate change risks and opportunities in our own operations. 

Keeping you up to date

We’ll report on our progress in our annual report and on our website at least once a year, in line with recommendations from the Task Force on Climate-related Financial Disclosures (TCFD). 

We know that climate change will have a long-term impact on customers and society, our investments, business and of course, our planet.         

 That’s why we have five key climate change commitments in place.

 We require our asset managers to put a climate risk policy in place.  We believe this helps to ensure the companies we invest in are playing their part to support the transition to a low carbon economy.

 We’ll promote moving to a low carbon economy to influential policymakers and stakeholders.

 We’ll consider climate change risk within our own risk management and business planning.

 We’re also examining the fine details of our own operations, like how we can limit our carbon footprint, work more efficiently, and launch initiatives that will help us play our part in tackling climate change.

 We’ll report on our progress in our annual report and on our website at least once a year, so you can stay up to date with what we’re doing.

 We might not be able to predict the future, but we can prepare for it by having these commitments in place. We believe doing this can help to safeguard the long-term interests of our customers.

 And help to protect our most valuable asset of all – the environment.

We've already made a start

It’s important to us that we look for ways to make our own business more efficient, so that we can reduce our own carbon footprint and impact on the environment across our six offices.

We’ve already put some initiatives in place: 


We’ve reduced our Scope 1 and 2 CO₂e emissions by 1,214 tonnes, from 3,312 in 2019 to 2,098 in 2020.


We purchase 100% renewable energy for electricity contracts within our control.


We’ve invested in meeting technology to reduce the amount of travel between our offices.

How we’re reducing our carbon footprint

As part of our ongoing commitment to fighting climate change, we’re reducing our carbon footprint and have set environmental targets across our office and operations.

  • In 2020 we achieved net zero emissions across our operational estate through carbon offsetting and we’ve got an action plan to reduce our need to offset year on year.
  • We’ve moved out of our energy-intensive Wilmslow estate into a new site - New Royal London House. We carried out a deep retrofit of the building and achieved ‘very good’ BREEAM certification.
  • We’ll source 100% renewable electricity across our operational estate by 2025. 
  • We’ll reduce company car emissions by 50% by 2025 through less travel and transitioning to all-electric vehicles.
  • We’ve appointed a new integrated facilities partner, Mitie, to help drive our energy use down further. 
  • We’ll reduce our internal paper use by 90% and external paper use by 50% by 2025.
  • Our business travel (rail and air) carbon emissions will be 50% lower from 2021 onwards.
  • We continue to send zero waste to landfill and will reduce our total waste by 50% by 2025.

Using 2019 as our baseline year 

Download our policy paper
Download our independent assurance statement

What this means for you

We’ll continue to look for ways to reduce our impact, become more efficient, and always think about the environment when making decisions about our offices and operations.

We take this responsibility seriously, so we’ll measure how we’re performing against our commitments on a regular basis, and will report our own environmental footprint publicly to our customers and members, too.

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The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London, EC3V 0RL.