FOR ADVISERS ONLY

We’re here for you, so you can be there for your clients

Coronavirus is having a huge impact on everyone. Whether it’s health and wellbeing, or work and finances - we’re all feeling uncertain and worried in different areas of their lives.

But supporting your pension clients is one thing you don’t need to worry about.

From submitting applications online, to keeping you up to date with legislation, we’ve adapted our operations and processes to make it as easy as possible for you to do business with us – so you can focus on being there for your clients.

Supporting your client conversations

Online pension
tools
Use our tools to create reports that will help you have remote conversations with your clients.

Common questions from employers
We’ve pulled together some topical questions and answers to help you support your workplace clients.

Managing finances
content
We’ve created some content on managing finances in challenging times for you to share with your clients.

Investment information

Visit our investment content hub for a range of information, including videos, articles and our coronavirus market update.

How is coronavirus affecting my pension?

Share our animation with your clients to help reassure them that pensions are a long-term investment.

What’s Royal London doing to look after my pension?

Share our animation with your clients to explain how we’re looking after our customers’ pension investments during these challenging times.

Helping you work remotely

CPD Hub
Find accredited webinars and articles on a variety of pension topics that’ll help you gain points towards your CPD.

Working remotely podcast
Listen to our podcast for
hints and tips on working
from home.

Working remotely webinar
Watch our webinar for hints and tips on how to build a more sustainable business model while working from home.

Service support

Your dedicated sales consultant is set up to support you remotely through email, telephone and GoToMeeting.

Our range of specialist teams also are set up to support you remotely. From new business illustrations, to helping you get up to speed with our tools and online service, they’re on hand to make sure you get the help you need.

Industry updates

Coronavirus - how will this affect my pension or investments?

FCA information for firms on Coronavirus (Covid-19) response

How HMRC works out total income and trading profits for the Self-employment Income Support Scheme

Claim a grant through the coronavirus (COVID-19) Self-employment Income Support Scheme

COVID-19 (Coronavirus): what you need to consider

Claim for your employee’s wages through the Coronavirus Job Retention Scheme