Determined to deliver on service

We believe working in partnership with advisers helps customers enjoy brighter financial futures. So we deliver award-winning service with this in mind.

Everything we do is set up to help support your business and deliver more to your clients, every step of the way.

We build strong relationships

Backed by a network of expert teams

Intricate illustrations 
Whether it’s creating illustrations for a new client or making changes to an existing plan– we provide a dedicated point of contact for all the illustrations you need.

Supporting your business
We’ll give you a named contact to help with your compliance responsibilities. They know the leading best advice systems inside out and can show you how to use our tools and online service.

There when it matters 
We make sure your clients have access to expert servicing teams at the key moments of truth – backing your recommendation to choose us.

Technical experts
With the raft of regulation and technical topics you have to navigate, we’ve created expert teams there to help keep on top of our industry’s complexities.

We add extra value where it counts 

We choose to invest in new tools and technology which can lighten your ever increasing compliance burden. Indeed, we focus on helping you deliver real value for your clients through new services you can charge for.

An excellent track record in service

To back all this up, we Company of the Year - and five stars for service for the eleventh year in a row at the Financial Adviser Service Awards 2019.

We’re proud to say we’re the only one of our main competitors with this track-record in service.

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The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London, EC3V 0RL.