We believe that all users - regardless of disability, language level, age or other differences in personal circumstances - should be able to find what they're looking for on our site.
The Royal London Adviser website includes the following accessibility features for the convenience of users who access the site with screen readers, keyboard-only interactions and other assistive technologies.
Detailed sitemap - We provide a complete sitemap of all of our publicly accessible pages. This is keyboard navigable using the Tab key.
Tab-accessible main navigation - Users who prefer to use the keyboard can use the Tab and Enter keys to move through our primary navigation and mega-menu. The Tab (and Tab-Shift) keys allow you to move from item to item. Using the Enter key will open a menu item, which can then be navigated using the Tab key. Using the Enter key again on an already open menu will open the primary menu item itself. Using the Tab key to move out of the last entry in an open menu item will progress to the next primary navigation item.
Skip to content - If you have reached a page and wish to progress straight to the page content, you can use the 'Skip to content' functionality to do so. To use this, from the browser address bar, press the Tab key. The 'Skip to content' navigation item should be immediately selected. Pressing the Return or Enter key will take you to the main content area of the page, which can be navigated using the Tab key.
Clear headings for mobile users - Our content is structured using Heading 1 to Heading 6 and you can use the 'Rotor' setting in Voiceover on iOS to move between headings. The Talkback screenreader app on Android can also move between headings using the 'Right then down' gesture or 'Left then up' gesture.
Accessible infographics - Some of the pages on our site use visual infographics that are composed of large images. For each of these, we have provided an alternative accessible text version that can be read by screen readers.
We strive to ensure that our websites, wherever possible, meet the standards of the Web Content Accessibility Guidelines version 2.0 established by the World Wide Web Consortium (W3C). Our accessibility commitment also meets our obligations under the Equality Act.
This statement was last updated on 20 April 2021.