Counting down to

the Consumer Duty

Read our Consumer Duty research

Right now, the Financial Conduct Authority is putting the finishing touches to its new Consumer Duty. As we count down to the launch of the new rules and guidance, we wanted to understand what advisers think about the forthcoming changes and how they plan to adjust their existing business practices. 

In our latest research, you can find what advisers are saying about the Duty – along with answers to these key questions:

  • Do advisers believe the Duty will better protect consumers?
  • Are advisers confident their business will be ready in time?
  • Who will advisers look to for support?
  • Will advisers speak to their clients about the Duty?

Download the report

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The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The firm is on the Financial Services Register, registration number 117672. It provides life assurance and pensions. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London, EC3V 0RL.