Contact us

Our online service has been designed to be simple to use but if you're having problems or would like to ask a question, we've got plenty of support available.

Ongoing support

Support material

For you

For your clients

In the system

  • Interactive guides are available in the Help menu.
  • Clickable tool tips show you how key functions work.

Our dedicated Web Support team are available from 8.00am to 6.00pm Mon - Thurs and 8.00am to 5.00pm on Friday for any queries you might have.

If you want to get in touch please complete the form or use the contact details below.

Contact details

Phone number: 0845 60 50 401

International: +44 131 456 7575


Fax: 0131 524 8910

Opening hours: 8:00am - 6.00pm Mon - Thurs and 8:00am to 5:00pm on Friday

By post

Scottish Life
Royal London House
Alderley Road
Cheshire SK9 1PF

Last updated: 07 Nov 2014