Service

At Royal London, we go above and beyond to make it easy to do business with us.

We listen to your needs and aim to meet these with the highest quality of service and professionalism.

For every case, we give you a dedicated case manager who’ll see it through from start to finish. And you have a direct line to our underwriters, who can answer any questions.

We know you value quick decisions, so we’ve introduced a pre-sale underwriting tool that can provide an indicative decision at any time, allowing you to set clear expectations from the beginning.

And when it comes to completing an application, we continue to develop our online service so it’s quick and simple for you to use.

When it comes to delivering good service, at Royal London we aim high.

 

When it comes to making it easier for you to do business with us, Royal London aims high.

We give you a dedicated case manager, who will see each case through from start to finish.

And for those more complicated cases, a direct line to our underwriters who can answer any questions.

Because we know the importance of quick decisions, our pre-sale tool gives you an indicative quote at the touch of a button.

And all of this is backed up by an online service that is quick and simple to use, saving you time and money.

At Royal London, we go above and beyond to make it even easier to do business with us.

 

Case management

Delivering a good service underpins everything we do.

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Underwriting

Our underwriting service is tailored to your needs.

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Cash register

Our online service

Our online service is quick and simple to use.

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Vintage mobile phone

Making a claim

We make things clear and easy if you need to claim.

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Trowel

Large case service

We offer extra support for larger cases when it’s needed.

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Cash register

Our online trust service

We’ve made it quicker and simpler to set-up a trust.

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5 star service

Advisers have awarded us 5 stars for our service.

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This website is intended for financial advisers only and shouldn't be relied upon by any other person. If you are not an adviser please visit royallondon.com.

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London EC3V 0RL.