Helping Hand

Added value it pays to tell your clients about.

All our menu, relevant life and whole of life plans include our value-added benefit Helping Hand. It's a package of services from third party suppliers designed to give your clients the practical and emotional support they need at difficult times in their lives.

And there's no extra cost for any of it. 

Why do we include it?

We want to give your clients the support they need when they need it most. In the event of a critical illness diagnosis, or the death of a loved one, money wouldn't be the first thing on most people's minds.

Of course the payout is important but there are some things clients don't think about until they need them. Such as oncology nurses, speech and language therapists, bereavement counsellors and physiotherapists.

With our plans your clients will have access to a personal nurse adviser who can provide tailored support and can recommend services like these where appropriate. And Helping Hand is available from the day their plan starts. They don't even need to make a claim to use it. If they do make a claim, a nurse adviser can help them get their life back on track as quickly and easily as possible, no matter what their situation.

Watch Helen's story

In this short film, financial adviser Helen Jones talks about the impact of having a second medical opinion through Helping Hand when she was diagnosed with ovarian cancer.

This website is intended for financial advisers only and shouldn't be relied upon by any other person. If you are not an adviser please visit

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London EC3V 0RL.