Protection - contact us

Here are all the ways you can contact us
General enquiries
Phone number 0345 6094 500
For updates on all your ongoing cases, get in touch with your case manager.
Email address For new applications for personal and business protection - protectionhelp@royallondon.com

For all questions or changes to existing protection plans - protectionservicing@royallondon.com
Fax number 0345 6094 522
Write to us Royal London
St. Andrew House
1 Thistle Street
Edinburgh
EH2 1DG
Opening hours Monday to Friday 8am–6pm
Pre-sale underwriting enquiries
Email address underwriting@royallondon.com
Phone number 0345 6094 500
Alternatively, get in touch with your underwriter.
Opening hours Monday to Friday 8am–6pm
Technical help and web support
Email address protectionhelp@royallondon.com
Phone number 0345 6094 500
Alternatively, get in touch with your case manager.
Opening hours Monday to Friday 8am–6pm
Making a claim
Email address protectionclaims@royallondon.com
Phone number 0345 6094 500
Opening hours Monday to Friday 9am–5pm

Have a query about pensions?

Find the right email address or phone number on our pensions - contact us page.

Can't find the right number?

Try the main contact us page on the Royal London website.

Last updated: 14 Sep 2016
For general enquiries about protection

Call us on:

0345 6094 500

Monday to Friday 8am–6pm

Scottish Provident

For queries relating to existing Scottish Provident plans:

Monday to Friday 8.30am–6pm

This website is intended for financial advisers only and shouldn't be relied upon by any other person. If you are not an adviser please visit royallondon.com.

The Royal London Mutual Insurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales number 99064. Registered office: 55 Gracechurch Street, London EC3V 0RL.